Better adherence and data collections through medical voice messaging
Through prescription reminders and post-visit advice. Send information and take feedback.
Health camp reminders, post-camp messaging
Patients can listen to FAQs or submit their own questions. Immediately forward questions to field experts phones. Monitor the interaction online. Built on our award-winning VoiceForums tool.
Donors register on indianblooddonors.com, and when someone needs blood they simply query the online directory (via web or SMS) to get a phone number for a local donor matching the desired blood type. We saw that while SMS provides a way for people to query for blood over their mobile, it wasn’t the most convenient method due to language, difficulty typing and properly formatting the SMS, and technical issues in SMS delivery. To address these challenges, IBD and Awaaz.De have launched a national IBD phone line for people across India to query the donor database through IVR.
"Before Awaaz.De, we connected patients and donors through SMS, but it wasn't for the common man. Today our statistics show that use of phone to access IBD's database exceeds SMS. NGOs, hospitals, and even blood banks all prefer the voice route. Soon, we will add more languages to the phone line."